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FAQS

In which countries is Forever Passport currently available?

We currently ship to 13 countries: USA (domestic), United Kingdom, Germany, Belgium, Spain, France, Hong Kong, Singapore, Italy, Malaysia, Canada, Netherlands, Australia

What type of delivery options are available?

Within the US we offer two different shipping methods, both are tracked.
Standard: Average delivery time of 4-5 business days.
Expedited: Average delivery between 1-3 business days.
International delivery is tracked and takes between 4-8 business days (Canada/Europe) and 8-10 business days (Rest of World).

What are the shipping charges?

Standard shipping within the US:
1 and 2-packs: $5
4-packs and above: FREE SHIPPING!

Expedited shipping within the US:
1 and 2-packs: $10
4 and 6-packs: $15
Additional Forever Passport: $2 extra

International shipping:
1 and 2-packs: $10
4-pack: $15
6-pack: $18
Additional Forever Passport: $3 extra

Can I cancel my order?

Once your order is placed, we do our best to prepare it for shipment immediately. After you select "Place Order", we are unable to cancel or modify your order. We apologize for any inconvenience this may cause, please see our return/exchange procedures.

Do you allow returns?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a refund (excluding shipping fees), your item must be in the same unused condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at returns@foreverpassport.com. If your return is accepted, we’ll send instructions on how to return your Forever Passport. Items sent back to us without first requesting a return will not be accepted.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

You can always contact us for any return question at returns@foreverpassport.com.

Is Forever Passport a replacement for my official passport?

Unfortunately, no. Forever Passport is simply an ultra-cool travel gadget that you will cherish for life. However, you will still need your official passport to travel abroad…

I’m a retailer and would like to purchase over 20 units. How do I do that?

Please contact us on info@foreverpassport.com to discuss any enquiries for over 20 Forever Passports.